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Return Policy

Our number one goal is your satisfaction and every effort will be made to achieve it.

You may take comfort in knowing that your satisfaction is guaranteed and that merchandise may be returned for a refund if notified within 30 days of receipt less shipping charges. 

Items must be in the original condition. Damaged or altered merchandise as well as custom designed jewelry, mountings, and special orders may not be returned and no returns are accepted after 30 days.

All claims for damage must be completed through the United States Postal Service or other applicable carriers. To begin the claim, SWiJ GEMs must be informed by this Return Link before making the actual return.

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